Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy describes how Montanari Tech collects, uses, stores, shares, and protects the personal data of individuals who visit the website https://www.montanari-tech.com, fill out its forms, communicate with us, or engage our services.

Montanari Tech is a software factory based in La Plata, Buenos Aires Province, Argentina, providing design, software development, mobile application, digital platform, management system, automation, artificial intelligence, technical audit, QA, and related technology services to clients in Argentina and other countries.

By using this website or sending us information through any of our contact channels, the user acknowledges having read and understood this Privacy Policy.

2. Data controller

The controller responsible for processing personal data collected through this website is:

Questions or requests relating to privacy and data protection may be sent to the email address listed above.

3. Scope of this policy

This Privacy Policy applies to:

  • Visits to and browsing of the Montanari Tech website.
  • Data submitted through contact forms.
  • Communications made by email, WhatsApp, or other channels listed on the site.
  • Requests for quotes, meetings, or business information.
  • Information needed to initiate, manage, or carry out a business or contractual relationship.
  • Marketing communications sent by Montanari Tech, where applicable.

This policy does not directly govern the processing of data carried out within applications, platforms, or systems belonging to Montanari Tech's clients.

When Montanari Tech processes personal data on behalf of a client during the development, maintenance, support, or hosting of a technology solution, it may act as a data processor following that client's instructions. In such cases, the client is the primary data controller, and its own Privacy Policy and the applicable contractual agreements will apply.

4. Personal data we may collect

Depending on how a person interacts with us, we may collect the following categories of data:

4.1. Data provided directly

Through the contact form or other channels, we may request or receive:

  • First and last name.
  • Company, organization, or project name.
  • Email address.
  • Phone number or WhatsApp number.
  • Country, city, or general location.
  • Type of project or service of interest.
  • Information included in the message sent.
  • Contact preferences.
  • Files, documents, links, or materials the person chooses to share.
  • Information needed to prepare a business proposal or quote.

4.2. Data related to clients and vendors

When a business or contractual relationship begins, we may also collect:

  • Legal or company name.
  • Tax identification number.
  • Business or tax address.
  • Billing and payment information.
  • Data of representatives, employees, or authorized contacts.
  • Contracts, work orders, quotes, and project documentation.
  • Technical, administrative, and business communications.
  • Credentials or temporary access when strictly necessary to provide a service.

Credentials and access details should be shared only through the secure channels agreed upon for each project. We do not recommend sending passwords, confidential information, or sensitive data through the site's public contact form.

4.3. Data collected automatically

When a person browses the site, certain technical data may be collected automatically, including:

  • IP address.
  • Device type.
  • Operating system.
  • Browser and version.
  • Browser language.
  • Country or approximate location.
  • Date and time of access.
  • Pages visited.
  • Time spent on the site.
  • Referring site or link.
  • General interactions with the site.
  • Technical logs, errors, and security events.

This data may be obtained through server logs, cookies, similar technologies, and measurement tools, always in accordance with applicable law.

5. Sensitive data

Montanari Tech does not intentionally request, through the public contact form, sensitive data such as medical, biometric, genetic, religious, political, union-related, or sexual information, data on criminal convictions, or other specially protected categories.

Users should avoid including this type of information in initial business inquiries.

If a project requires the processing of sensitive data, specific measures, contracts, instructions, and controls will be put in place before such processing begins.

6. Purposes of processing

We may use personal data for the following purposes:

  • Receiving, analyzing, and responding to inquiries.
  • Contacting individuals interested in our services.
  • Coordinating meetings, interviews, or calls.
  • Understanding a project's requirements.
  • Preparing quotes, business proposals, and contracts.
  • Providing the contracted services.
  • Managing projects, deliverables, support, and maintenance.
  • Administering relationships with clients, vendors, and collaborators.
  • Issuing invoices and managing payments.
  • Keeping business, administrative, and accounting records.
  • Sending information about related services, updates, or proposals, when a valid legal basis exists.
  • Improving the site's content, functionality, security, and performance.
  • Analyzing general browsing and usage metrics.
  • Detecting errors, abuse, fraud, or security incidents.
  • Protecting the rights, assets, and legitimate interests of Montanari Tech, its clients, and third parties.
  • Complying with legal, regulatory, tax, administrative, or judicial obligations.
  • Handling requests related to personal data protection.

We will not use the data for purposes incompatible with those described above, unless we have obtained valid authorization or the processing is permitted under applicable law.

7. Legal bases

Depending on the person's country of residence and the context of the processing, we may rely on one or more of the following legal bases:

  • The data subject's consent.
  • The performance of pre-contractual measures requested by the person.
  • The conclusion and performance of a contract.
  • Compliance with legal obligations.
  • The protection of legitimate rights and interests.
  • Security and fraud prevention.
  • The legitimate interest of managing and growing our business, provided this does not override the person's rights and freedoms.
  • Other bases authorized by applicable law.

Where processing is based on consent, the person may withdraw it at any time. Withdrawal will not affect the lawfulness of processing carried out prior to it.

8. Marketing communications

Montanari Tech may send communications about services, proposals, updates, or related content when:

  • The person has requested or authorized it.
  • A prior business relationship exists.
  • The communication is permitted under applicable law.
  • A legitimate interest exists that is compatible with the relationship maintained.

Anyone may request at any time to stop receiving these communications through the unsubscribe link provided, where available, or by writing to franco@montanari-tech.com.

Opting out of marketing communications will not prevent the sending of operational, contractual, administrative, or security messages necessary for an active relationship.

9. Cookies and similar technologies

The site may use cookies and similar technologies to:

  • Enable the site's technical functionality.
  • Remember preferences, such as the selected language.
  • Maintain security and stability.
  • Measure visits, performance, and navigation.
  • Understand how the site is used.
  • Improve content and user experience.
  • Evaluate campaign performance, where applicable.

Cookies can be classified as follows:

Necessary cookies

These are essential for the operation, security, and navigation of the site. They generally cannot be disabled through our systems.

Preference cookies

These allow certain choices to be remembered, such as language, region, or browsing settings.

Analytics cookies

These provide statistical insight into how people interact with the site, which pages are most visited, and whether errors occur.

Advertising or measurement cookies

These may be used to measure campaigns or personalize communications when these features are enabled and a valid legal basis exists.

Where applicable law requires it, non-essential cookies will only be activated after the corresponding consent has been obtained.

Users can delete or block cookies through their browser settings. Blocking necessary cookies may affect certain site functions.

10. Artificial intelligence and automation tools

As a company specializing in technology and artificial intelligence, Montanari Tech may use automation or artificial intelligence tools to assist with internal tasks, such as:

  • Classifying and organizing inquiries.
  • Summarizing requirements.
  • Drafting responses or proposals.
  • Analyzing technical documentation.
  • Identifying missing information.
  • Improving business, technical, and administrative processes.

When these tools are used:

  • We seek to limit the information shared to what is strictly necessary.
  • Human oversight will be applied where appropriate.
  • No decisions will be made solely through automated means that produce legal effects or similarly significant effects on a person, unless expressly disclosed and supported by a valid legal basis.
  • Providers involved will be subject to contractual commitments, security measures, or appropriate privacy configurations.

Users should not send trade secrets, sensitive data, complete databases, credentials, or confidential information through the public contact form without first arranging a secure channel.

11. Vendors and recipients

We may share personal data, on a limited basis, with vendors that help us operate the site and provide our services, such as:

  • Hosting, server, storage, and cloud service providers.
  • Content delivery and security services.
  • Email and messaging service providers.
  • Business management, project management, or CRM tools.
  • Analytics and measurement services.
  • Automation and artificial intelligence providers.
  • Video-conferencing and collaboration platforms.
  • Billing, accounting, and payment-processing providers.
  • Legal, accounting, technical, or security professionals.
  • Developers, designers, testers, and collaborators involved in a project.

These third parties may process the data only to the extent necessary to perform their functions and will be bound by confidentiality, security, and data protection obligations.

We may also disclose information:

  • When required by law or by a competent authority.
  • To exercise or defend legal rights.
  • To investigate fraud, security incidents, or unlawful activity.
  • In connection with a reorganization, acquisition, merger, or business transfer, applying the corresponding safeguards.

Montanari Tech does not sell or rent personal data.

12. International transfers

Due to the international nature of our services and our use of global technology providers, data may be stored or processed in countries other than the user's country of residence.

When international transfers take place, we seek to use legally valid mechanisms, such as:

  • Transfers to countries deemed to provide adequate protection.
  • Data processing agreements.
  • Standard contractual clauses.
  • Confidentiality and security commitments.
  • Complementary technical and organizational measures.
  • The person's consent, where applicable.
  • Other mechanisms permitted under applicable law.

Where the General Data Protection Regulation (GDPR) or an equivalent framework applies, the safeguards required for international transfers will be adopted.

13. Data retention

Personal data will be retained only for as long as necessary to fulfill the purposes described in this policy.

As a general rule:

  • Business inquiries may be retained for up to twenty-four months from the last interaction.
  • Data of prospective clients may be retained for as long as a reasonable business opportunity exists, or until the person requests its deletion.
  • Data of clients and vendors will be retained for the duration of the contractual relationship and thereafter for the legal, tax, accounting, and statute-of-limitations periods that apply.
  • Data used for marketing communications will be retained until the person withdraws consent or objects to the processing.
  • Technical and security logs will be retained for as long as reasonably necessary to prevent incidents, investigate errors, and protect the site.
  • Information related to claims or disputes may be retained until final resolution and the expiration of the applicable legal time limits.

Once these periods have elapsed, the data will be deleted, anonymized, or blocked, unless a legal obligation requires that it be retained.

14. Information security

Montanari Tech applies reasonable technical, administrative, and organizational measures to protect personal data against:

  • Unauthorized access.
  • Loss or destruction.
  • Improper alteration.
  • Accidental disclosure.
  • Fraudulent use.
  • Cyberattacks.
  • Processing incompatible with the purposes described.

These measures may include access controls, authentication, encryption, backups, monitoring, system updates, confidentiality agreements, and permission restrictions.

However, no system connected to the Internet can guarantee absolute security. Should an incident occur that could significantly affect individuals' rights, we will take the containment, investigation, and notification measures required under applicable law.

15. Rights of data subjects

Subject to applicable law, individuals may exercise the following rights:

  • Request information about the processing of their data.
  • Access the personal data we hold about them.
  • Request its correction or rectification.
  • Request its deletion, where applicable.
  • Withdraw previously given consent.
  • Object to certain types of processing.
  • Request that processing be restricted.
  • Request data portability.
  • Opt out of marketing communications.
  • File a complaint with a data protection authority.
  • Request information about international transfers.
  • Request human review when automated decisions with significant effects are used.

To exercise these rights, the person must send a request to:

franco@montanari-tech.com

The request must indicate the right the person wishes to exercise and include enough information to reasonably verify their identity. We may request additional documentation when necessary to prevent unauthorized access or changes.

We will respond within the time limits established by applicable law.

16. Information required under Argentine law

Data subjects have the right to access their personal data free of charge at intervals of no less than six months, unless a legitimate interest to the contrary is shown, in accordance with Article 14, paragraph 3, of Argentine Personal Data Protection Law No. 25,326.

The Agency for Access to Public Information (Agencia de Acceso a la Información Pública), as the enforcement authority for Law No. 25,326, is empowered to address complaints and claims relating to breaches of personal data protection rules.

Individuals may also request the rectification, updating, or deletion of their data in accordance with applicable law.

17. Residents of the European Union, European Economic Area, and United Kingdom

Where the laws of these jurisdictions apply, individuals may additionally hold the following rights:

  • Restriction of processing.
  • Data portability.
  • Objection to processing based on legitimate interest.
  • Withdrawal of consent.
  • Lodging a complaint with the relevant supervisory authority.
  • Information about the safeguards used in international transfers.

Processing may be based on consent, the performance of a contract, pre-contractual measures, compliance with legal obligations, or duly assessed legitimate interests.

The provision of services to clients in these territories may be further governed by data processing agreements, contractual clauses, and specific arrangements.

18. Rights applicable in other countries

Individuals residing in other countries or states may have additional rights under their local laws.

Montanari Tech will address valid and verifiable requests to the extent required by the applicable law, including requests relating to:

  • Access.
  • Correction.
  • Deletion.
  • Portability.
  • Information about categories of data and recipients.
  • Objection to processing.
  • Withdrawal of consent.
  • Restriction on the use of sensitive information.
  • Opting out of personalized advertising, where applicable.

Recognition of these rights will depend on the territorial, material, and personal scope of each applicable law.

19. Children's data

Montanari Tech's website and services are primarily directed at businesses, professionals, institutions, and adults.

We do not knowingly collect personal data from minors through the website.

If a parent or guardian believes that a minor has provided information without proper authorization, they may contact us at franco@montanari-tech.com to request its review and deletion.

20. Third-party links and services

The site may include links to external platforms, social networks, messaging services, app stores, client sites, or other third-party pages.

Montanari Tech does not control the privacy practices of these third parties. Access to and use of their services will be subject to their own terms and policies.

This includes, among others, communications initiated through WhatsApp and navigation to external sites.

21. Changes to this policy

Montanari Tech may modify this Privacy Policy to reflect:

  • Changes to the site.
  • The addition of new tools or providers.
  • Changes to our services.
  • New processing practices.
  • Legal or regulatory changes.
  • Improvements to our security and privacy processes.

The current version will be available on the site and will indicate the date it was last updated.

Where changes are substantial, we may notify users through the site, by email, or through another reasonable means.

22. Governing law

This Privacy Policy will be interpreted primarily in accordance with the laws of Argentina, including Personal Data Protection Law No. 25,326, its implementing regulations, and the provisions issued by the Agency for Access to Public Information (Agencia de Acceso a la Información Pública).

The foregoing does not limit any mandatory rights individuals may have under the laws of their own country, where such laws apply to Montanari Tech.

23. Contact

To ask questions about this Privacy Policy or to exercise rights related to personal data, individuals may contact us through:

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